While our website + digital marketing projects are amazing,
our customer experience
is most important.
There were a number of website design companies that would have done an adequate job for our company. The difference was that JLB wanted to be our partner. JLB listened to our needs, then served our concerns and desires through the entire process. Even after the completion of the project they have continued to support, guide, and enhance our company with cutting edge technology. STAR has been blessed to have them as a teammate.
" Regg Swanson, President and Founding Partner, STAR Physical Therapy
JLB is thorough, competent and professional. And they are patient, understanding and have really taken the time to get to know our organization and the services we offer. Their experience and expertise continue to be invaluable to us, as we share more responsibility with them. Most importantly, perhaps? Team JLB is a pleasure to work with.
" Aimee Punnessen, Chief Marketing Officer, Public and Investor Relations, Franklin Synergy Bank
JLB has created and maintained our website for the past few years. We've been very pleased with their responsiveness and work in general. Quick, thorough support. We get compliments on our site all the time!
" Tammy Novitsky
JLB manages our company web site. I have enjoyed working with the folks at JLB whenever I have needed a change or update. They are professional, courteous, and responsive to my requests.
" Sharmila Patel
Innovative, creative, attentive, progressive, and original — the words that describe the exceptional work and services of JLB. In 2009, The TMA Group joined forces with JLB to re-brand, re-synergize, and re-introduce our organization’s services and expertise. As regional leaders in customizing environmentally-friendly, multimodal transportation solutions for employers and communities, TMA relies on the professional expertise of JLB in expanding our on-line presence.
" Debbie Henry, Executive Director, The TMA Group
As a 36-year-old machining and fabrication services business, we were desperately in need of an expert design firm to keep pace with our competitive industry. We interviewed several designers, but found that JLB’s talented team was the most creative, innovative, and professional. Choosing JLB has been a great decision! We are fortunate to have JLB be a part of the BMC Metalwork’s future as we continue to enhance our business.
" Jimmy Phillips, President, BMC
JLB Works has been the driving force that has launched our company into the media spotlight, gaining us publicity through a broad cross-section of business related media including new apps and interactive activity for our clients. They have guided us the entire way and helped to increase our sales through their platform. We are moving forward with our second website with JLB and will continue to make them part of our team.
" John Kressaty, The Skin Bar / The Perch
I started with JLB when they first opened ten years ago, when they redesigned a web site for me. I had the opportunity to hire them again this year for another web project, which was executed flawlessly. I now have the privilege of working with them again on another web redesign project. They are my go-to company for anything to do with web sites. These guys are professional, talented, creative and an energetic team. I will always go to JLB first for my web work. Thanks JLB.
" Phyllis Hyland, Carneros Winery
I was under a tremendous deadline to have my eCommerce website created under a very tight (almost impossible) timeframe. JLB STEPPED UP BIG and said they would help me do this! They effectively communicated with me every step of the way, holding my hand when necessary, to stay on track and keep important milestones moving. I am over the moon to report the eCommerce site was created on time, and within budget, to help make a 10 year dream come true! They were a GOD SEND. Needless to say, I highly recommend JLB.
" Tink
JLB has had an enormous positive impact on my psychology practice. In 2014 I got off of all managed care provider panels, and my referrals began to drop. Then, in 2016, I hired JLB to do a new website and Search Engine Optimization (SEO). My year by year referrals have been increasing ever since. By the end of 2019 my referrals had doubled. As a result, despite not being able to see patients in person and having to do all remote sessions due to the coronavirus, my practice has continued to grow. JLB has made lots of suggestions that have greatly added to the quality of my website. I can't say enough good things about JLB!
" Philip Chanin
JLB has consistently been a good partner and is highly professional in all matters. Great insights into messaging and positioning. Continually seeking ways to add value to our business. Great people to work with.
" Scott McCullough
Beautiful website design, great SEO work. Thank you for everything!
" Tracy Simmons Bulla
I mean, who would you rather work with? Exceptional people, wonderful product, great customer service. Adam on the account team does a sound job fully explaining products and packages. The other customer service reps are kind and thoughtful. 5 stars from me!
" Jerremy Newsome
JLB is the easiest organization I have had the pleasure in dealing with. I could tell they actually listened and wanted to help rather than run through the motions like some companies I have employed. They are prompt, courteous, and very innovative. They definitely earned the five stars!
" Paul Fuerst
My team came to JLB as a first time client. we were looking for a high quality site with beautiful design and functionality. They've done a great job in providing us just that. everything from the customer service to presentation, They were helpful in guiding me every step of the way. I've had tremendous support from everybody in their team and I would highly recommend any company to use them.
" Brandon Lin
The team at JLB was just wonderful. I came to them with some ideas and they made it a reality. Everything turned out better than I could have possibly expected and I owe it all to their hard work and expertise. Please consider them for any and all of your web design needs, you will not regret it!
" Patricia Morgan
The team was great. They listened to my wants and needs for my project and delivered above and beyond my expectations. All timelines and deadlines were met. Very pleased with the outcome and will work with them again in the future.
" Randi Mcclanahan
I came to JLB with an idea and a small amount of knowledge in this field. They were really cooperative through the entire process and made building my site a top priority. I would definitely recommend them to anyone looking for a reliable team! They are a great company and are doing an amazing service. Just a prefect experience all in all.
" Zeke Cathaway
We were having problems with our online brand and marketing. JLB was great. Worked through it with us, created an amazing presence and business is great. The staff at JLB is fantastic too. Friendly and always there for you.
" Lifeline Repairs
… There is no doubt that JLB’s work has driven a lot of new business our way.
" Dr. Cheri Roque, Children’s & Adolescent Dentistry of Franklin
Spectacular! The team is great and the outcome was well worth everything. They were easy to work with and their communication of outstanding. Amazing work. 5 stars
" Kathy Warrenson
If you need a great team with lots of experience, JLB is perfect. The staff was super helpful and very good at what they do. Great experience and I will definitely come back to them if I need. 10/10
" Lenny Blinkman
It’s remarkable working with a team that treats your business as they would their own with drive, innovation, humility, and a shared love of bringing great things to the wonderful Franklin community.
" Red Dog Wine & Spirits
They coached us, encouraged us, listened to our questions and comments, and above all, exhibited great patience as we worked together through the process. We thank them for giving us a beautiful and extremely functional web presence!
" Tina Majors, Director of Fund Development, BrightStone
After doing business with JLB I can say that they are a good company. Our sales representative Austin has always been very respectful, compassionate and professional about helping us with whatever was going on which we very much appreciate. I would recommend this company.
" Jared Mccaa
JLB has made a lasting first impression with our company's first website and I look forward to doing business with them in the future. Quality workmanship in a timely manner, combined with exceptional customer service earns them an A+ in my book! Thanks again!
" Marlon Innis-Dixon
I and all of us at Sports & Entertainment Nashville have been thrilled with the website you guys did for us, and especially the professional service and communication you guys have shown.
" Matt Maxey, Nashville Sports & Entertainment
As a firm, we were ready to re-invent our web presence and brand. In doing research in the marketplace and talking to several peers, JLB came highly recommended. They completely rebuilt our logo and website as well has helped craft our marketing efforts. We are very pleased with the service and expertise JLB has provided.
" Justin Davis, Owner/Principal, Davis Properties
I love JLB - they created an amazing website for me that has helped my legal practice. They also provide amazing support. I couldn't ask for anything more!
" Matthew Barry
Working with JLB has been amazing. They have walked us through every step of the website process. We bring our info to them and they bring it to life. We are so excited for everyone to see what we have to offer from in-house design to job-site delivery. Thanks again to the JLB TEAM!! You make it look so easy.
" Desiree Oakley
In the search of looking high and low for a website design firm, we came across JLB. After a couple of in-depth meetings to discuss our needs and wants, we felt JLB was the perfect fit. They put together the perfect game plan and vision for our site. In fact, their first design proof was a total hit for us! Operating an eCommerce site like ours takes a lot of backend attention and modifications, which the staff at JLB handles incredibly well! JLB isn’t just a design and development firm that we use. They are now like a part of our family and strive to do all they can to take our sales and growth to a whole new level. We recommend JLB Works to everyone we come across looking for a solution to their website needs.
" Chad Davis, BOWADX
We moved from a different firm because of lack of support and just no good Internet presence. JLB helped our business build a great website and after 3 months we are already ranking on page 1 for just about everything we asked for. Its been great working with them. Everyone is so nice and professional.
" Paul Doppster
Recently used JLB for a unique site build. The staff was easy to work with and efficient. After having a previous bad experience I was quite nervous to take on a new firm for the project but I am happy I did. They were professional and dedicated. I wouldn't hesitate to send other clients their way.
" TripperBus Video
Fantastic company to work with! Everyone I worked with was professional and answered all of my questions thoroughly! I will definitely work with them again!!
" Nicole Harris Hughley
JLB is honestly just great. The staff was super helpful and new exactly what they were doing. If i ever need anything else for my site, i will definitely be coming back to JLB. I recommend them to anyone in need of a site. 5 stars!
" Karen Brin
I was looking for help deciding on an ecommerce platform for my business plan and future growth, and the development team at JLB listened to what I needed. They made suggestions and decisions based on what was best for our business, not just what they wanted to sell. A breath of fresh air, and the way business should be done.
" Patrick Thornton
JLB is great to work with. They have a very professional, responsive and creative staff. Highly recommend!
" Jennings Ragan
Came to JLB with a design in mind and they helped me put it together. They were very quick and conformed to my needs. Just great!
" Lorraine Hughes
JLB Web design builds amazing work sites that are very easy to work with. The employees go well and beyond to satisfy their customers.So glad I found them will be using them again in the near future. Thanks again JLB for the awesome work.
" William Slaven
JLB Works is a professional organization. They designed and deployed a first class website. They take time to understand the wants and needs of the client. We have observed an increase in conversions of customers, and longer visits on our website. The marketing has become more effective due to the quality of the new site.
" Hillsboro Village Auto Service
Top notch service and expertise is what you will find with this friendly staff. I am truly satisfied with my experience with JLB and I will be back for future projects.
" Omari Salazar
Excellent company to work with. Great customer service. The team was professional and easy to work with. Thank you!
" Amy Cutshaw
I started with JLB when they first opened ten years ago, when they redesigned a web site for me. I had the opportunity to hire them again this year for another web project, which was executed flawlessly. I now have the privilege of working with them again on another web redesign project. They are my go-to company for anything to do with web sites. These guys are professional, talented, creative and an energetic team. I will always go to JLB first for my web work. Thanks JLB.
" Phyllis Hyland
I don't usually write reviews, but I had to let people know about the great folks at JLB. They make it easy on the client at every step of the way, and will take care of all of your needs no matter what. They made my life so much easier and that's all you can ask for, and the final product was beautiful as well, exactly what I wanted!
" Frank Bromham
Adam at JLB is one of the most knowledgeable people in the Nashville area on the subject of online marketing and web design. His level of experience in this business, combined with his strong personal commitment to excellent client service, is VERY hard to find anywhere, let alone locally. If your business needs these online services, Adam and the account team at JLB will deliver. Give him a call.
" Chris Remboldt
The people using the website at my organization are not very tech savvy. We have had to call several times and torment your customer service personnel with questions we should know the answers to by now. Despite this, your reps have always been patient, friendly and very helpful. Thank you!
" Sara Bradshaw
Excellent company to work with! Riann with the account management team is a dream to work with, she is professional and efficient. Great customer service! A+++!
" Brooke C
I'm a stickler for people taking care of people, and they do that beautifully. They care, and it shows in the excellence of their delivered product and service.
" Sean Miku
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